HR questions commonly asked by small businesses

What’s on the minds of your small business clients?

Running a small business has its fair share of challenges, especially when you throw a global pandemic into the mix. We recently analyzed over 65,000 inquiries¹ to the ADP® HR HelpDesk to learn which challenges were most pressing to small business owners. Here’s what we found:

1. Staying safe and compliant during the pandemic
2. Navigating wage and hour compliance
3. Responding to benefits and leave requests
4. Managing people and keeping policies on track

ADP can help your accounting firm’s clients proactively address HR demands like these and more so they can stay focused on growing their business. In fact, nine out of 10 customers² who started using our solutions:

• Worried less about HR issues
• Spent less time looking for answers to HR questions
• Reported that ADP helped their company comply with HR regulations

¹ ADP® HR HelpDesk call data, July 2020-January 2022
² Internal survey of 378 RUN Powered by ADP® HR packages customers in 2020.

ADP Editorial Team The ADP editorial team is comprised of human resource professionals with extensive experience solving complex HR challenges for businesses of all sizes.