Naviant is an innovative consulting services organization specializing in process automation, digital transformation and content management services to clients. Their workforce is entirely remote and works across 23 states and two countries. With a focus on offering the most advanced technologies, Naviant’s move to partner with ADP® aligns perfectly with their innovative approach to business.
My goal is to put the human back in human resources — I want to spend as much time face-to-face with our candidates and employees as possible, and our partnership with ADP Comprehensive Services helps me do that.
Tricia Shields,
VP of Human Services
Naviant
Challenges
- Taxes and multi-state compliance management was complex and prone to errors.
- Employees in multiple states made paper-based processes impossible.
- Manual work bogged the HR team down, reducing face time with candidates and employees.
How ADP helped
- ADP Comprehensive Services and its team of committed pros helped Naviant streamline payroll and compliance management across 23 states. With a single platform integrating HR, payroll and compliance, the HR team is now more strategic and gets to prioritize employee engagement.
ADP solution
- ADP® Comprehensive Services
Managing payroll and HR across states
When Tricia Shields started at Naviant, they were only in three states. But their explosive growth — boasting remote employees in 23 states across the United States and even some in Canada — came with complex compliance requirements and endless HR tasks. It was no longer physically possible to hand out paper Form I-9s or collect benefits election paperwork. Naviant knew it was time to rethink their process.
Managing multi-state and multi-national payroll is a complex job that used to be timeconsuming for Shields and her team. Now, ADP takes on the nuances of paying across states — from setting up the business to pay taxes in a new state to detailing state-required benefits in the employee handbook. “Our organization’s payroll is complex and multifaceted, but the ADP payroll team does a phenomenal job.”
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