With 248 locations in 33 states across the U.S., Tillys is a leading destination specialty retailer of casual apparel, footwear, accessories and hardgoods for young men, young women, boys and girls. As a specialty retailer, Tillys workforce is highly seasonal. Employee counts can fluctuate significantly, ranging from a low of 5,500 to a peak of around 8,000 during busy periods, such as back-to-school and the holidays. Having the right HCM technology to effectively manage seasonal fluctuations is crucial for Tillys’ success. Rapid growth further compounds the need for an HCM solution that can scale accordingly.
Employee self-service has been transformative for us. The feedback that we’ve received about the ADP mobile app is that it’s really easy to use. It’s visually appealing and doesn’t overwhelm them, making it easy for them to adopt — and that’s a huge win for us.
Jaheida Sanchez,
VP, HR
Tillys
Challenges
- Needed an HCM solution that could handle widely fluctuating employee counts
- Manual, paper-based, inefficient processes were time consuming and error-prone
- Sought an employee self-service solution to engage its young worker demographic
How ADP helped
- Delivered a solution that could easily scale to meet peak hiring seasons
- Eliminated manual processes by streamlining and optimizing HCM solutions
- The ADP mobile app provides a consumer-grade, employee self-service solution to engage Tillys’ young workforce demographic
ADP Solutions
- ADP Vantage HCM®
- ADP® Workforce Manager
