After 15 years owning an Edible Arrangements franchise, Kelsey Norton and Jeremy McCormick decided they wanted to go into a business that was less dependent on holidays. In 2016, they bought two existing Juice It Up! franchises in California’s Coachella Valley, where they enjoy selling smoothies, acai bowls and juices to health-conscious customers. Hear from Kelsey how RUN has helped them streamline processes, run payroll on the go and save time.
ADP is just so simple. It frees me up to do more important things, and that’s invaluable. That’s really important to me.
Kelsey Norton,
Co-Owner
Juice It Up! Rancho Mirage and La Quinta
Challenge
- When switching businesses, two franchise owners wanted to keep payroll simple and always have the support of qualified HR professionals.
How ADP helped
- RUN Powered by ADP® for payroll and the ADP HR HelpDesk provide the ease of use and peace of mind to let them focus on running their business.
RUN is self-explanatory and so easy to use
When I started working with my husband, Jeremy, at his Edible Arrangements franchise, he was already using ADP. When we sold that business and went into this one, it was a no-brainer to stay with them, because we already knew the layout and the system. ADP is just so easy to use. I actually haven’t tried any other payroll service provider, because I don’t feel like it’s necessary.
My favorite thing about RUN for payroll is definitely the ease of use. It’s just so self-explanatory and so easy to use that I never have any issues with it. If I do, I contact customer service, and I can get someone within minutes to help me. And I’ve never had a negative customer service experience with ADP ever. Every single one of them has been very pleasant, and that’s so important for me.
I also really like that the mobile app lets me run payroll from my phone if I need to. That saves me a lot of time when I’m out and about.
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