Stepping forward with HCM innovation

A globally recognized leader in fashion, Steve Madden is a true lifestyle brand and destination for footwear, handbags, apparel and accessories, sold in 80 countries worldwide. Learn how Steve Madden partners with ADP® to reduce its carbon footprint, deliver an exceptional employee experience and stay at the forefront of innovation in human capital management.

We’ve been partners with ADP for over 27 years. They have consistently understood our needs and offered invaluable support, expertise and innovation to get us to that next level. As Steve Madden has grown, ADP has been our trusted provider of cutting-edge and comprehensive applications.

Patrick Chen, Director of Payroll and Accounting
Steve Madden

High-level automation drives efficiency and supports compliance

In the pursuit of operational efficiency, Steve Madden embraced high-level automation with ADP Lyric HCM, a comprehensive solution offering an extensive payroll system and a complete suite of talent management tools, including recruiting management, compensation, performance, data analytics and reporting.

The result was an automated, efficient workflow that eliminated manual tasks, such as the legally mandated provision of wage statement notifications to employees — a process now executed seamlessly with every payroll cycle. From a recruitment standpoint, automating data entry has ensured the seamless flow of information from application to payroll once an employee is hired. The ability to perform bulk uploads allows Steve Madden to swiftly onboard hundreds of employees and ensure timely payment.

A consolidated view of key metrics to support DE&I

Before implementing ADP Lyric HCM, Steve Madden found pulling reports very time-consuming. To ensure pay equity, they had to gather data from multiple sources. With ADP Lyric HCM, they can effortlessly extract analytics on turnover, diversity, equity and inclusion. Additionally, they can retrieve metrics on recruiting to identify the most effective candidate sources.

Empowering employees and managers with self-service

At Steve Madden, continuously building engagement is a key goal. To achieve this, the company implemented self-service tools that empower employees to update their personal information effortlessly. This data seamlessly integrates into their HR and payroll systems, ensuring instant and accurate processing. Additionally, managers benefit from self-service features that allow them to review and rectify time punches before payroll processing, effectively minimizing errors.

A trusted partnership

Lyndsey Benson, Vice President of Human Resources, says one of the most impactful results of Steve Madden’s partnership with ADP has been the change in how HR is now viewed internally within the organization.“My department is now seen as strategic and innovative. I’m proud that the executives come to us to ask us for advice, input and trusted analytics, and now we’re able to provide all of that.”

On winning the Innovation at Work Award

The Innovation at Work award recognizes organizations dedicated to fostering workplace innovation. Steve Madden is a prime example of such a company, embodying this core value.

Erin Cruz, Director of Human Resources, adds “I’m really excited about winning the Innovation at Work Award. This achievement is a testament to the HR and payroll team’s hard work and dedication. We continue to explore the system’s capabilities, identifying areas for improvement and opportunities to streamline our internal processes further. ADP has been a great support throughout this journey.”

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