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RUN Powered by ADP®

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The ideal payroll and tax solution for any small business.

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Help & Support

Getting Started

RUN Powered by ADP® Mobile Payroll App for Payroll / HR Administrators
If you are already a RUN Powered by ADP Client, get the RUN Powered by ADP® Mobile Payroll app (iOS, Android) and then log in using the same user ID and password you use to log into the RUN Powered by ADP web application.

Activation
When your account is first created, you will receive an email that contains a temporary password. You will use this password to register.

Employee Registration
On the Login page, click REGISTER NOW. On the next page, enter your information and click Next. Follow the instructions to complete the registration process.

Administrator Registration
On the Login page, click CREATE ACCOUNT. On the next page, enter your temporary user ID and password and click Next. Follow the instructions to complete the registration process.

Login

Problems Logging In
Please contact your company's RUN Powered by ADP administrator for assistance.

Forgot Password
Enter your User ID and click Next. On the Enter Password page, click Forgot Password? and then follow the instructions to receive a new temporary password. Once you log in with the temporary password, you will need to create a new permanent password.

Forgot User ID
Select FORGOT YOUR USER ID? from the login page and follow the instructions to answer a series of security questions. Then, your user ID will be displayed and you can log in to the application.

What To Do if You Are Locked Out
If you are locked out, wait five minutes and try again.

Technical Requirements

Minimum browser requirements
• Google Chrome 51
• Microsoft Edge
• Mozilla Firefox 27
• Apple Safari 7
• Opera 17

Cookies
Accept cookies

Popup Blockers
Off

Additional Support

Contact Information
Click the Contact Us link at the bottom of the page to see your support contact information.

Additional Support Information (Important to Login Process)
If you are using a PC, you need Microsoft Office 2003, 2007, or 2010 to export report data to Excel, and Adobe Reader 6.0.1 or higher to print reports and tax forms. If you are using a Mac, you need Microsoft Office 2008 for Mac - Business Edition to export report data to Excel, and Adobe Reader X (10.1.3) or later to print reports and tax forms.

User Login Help & Support

Employees

Not sure where to log in? Please contact your payroll or HR administrator for help.

Having trouble logging in? Please Visit our Employee Support page.

Administrators

For more help, please visit our Support for Client Administrators page.