- Educate
The right solution should offer personalized benefits education, tailored to an employee’s unique health and financial needs. It must also explain both the “what” and the “why.” - Communicate
Your benefits solution should be able to communicate with your employees, regardless of device type, language or visual impairment. - Integrate
The solution should integrate with your enrollment platform and any benefits administration or human capital management (HCM) tool you’re using. - Feel familiar
The platform and interface should feel familiar to users (bonus points if it mirrors technology they’ve used in the past). - Personalize recommendations
Benefits recommendations should be as personalized as possible. This means going beyond basic demographics and addressing individual characteristics, from preexisting conditions to commuting style. - Keep data safe
A benefits technology platform should uphold the highest standards in data privacy and security. - Deliver return on investment (ROI)
A benefits decision support platform should deliver clear ROI for the organization. Examples include time savings, cost savings, participation rates, employee satisfaction and more.
