ADP has been recognized as a market leader in the NelsonHall RPO NEAT Assessment 2024. NelsonHall identified ADP as a Leader in all six market segments including Overall, Candidate Experience, Multi-Country, Service Innovation, Talent Acquisition Transformation Journey and Technology Innovation.

The NEAT defines Leaders as vendors that exhibit both a high ability to deliver immediate benefit and high capability to meet future client requirements. Vendor scores are based on extensive market analysis and feedback from interviewing vendor clients.

ADP Strengths:

  • Industry Leadership – Its financial strength as a Fortune 200 company with 75 years of market leadership and growth with a business presence in over 140 countries and ~40 languages provide capabilities to enter new markets rapidly.
  • Advanced Analytics – HCM industry leadership in applying advanced technology, including AI, Gen AI, and ML, such as ADP Assist and Connected Talent, with a comprehensive 2024 roadmap for ADP Recruiting Management and commitment to data and AI ethics. ADP’s Talent Intelligence Practice provides predictive and prescriptive analytics for guiding talent strategies, employee experience and organizational initiatives.
  • Real-time Data – ADP’s comprehensive database of proprietary real-time global labor data to leverage for TA analytics and candidate and talent insights.
  • Strategic Advisory Services and ADP Research Institute – ADP provides clients access to a broad network of cross-discipline experts to offer best practices and actionable advice, enabling organizations to maximize their HCM investment.
  • Flexible Delivery – ADP provides mature talent acquisition and talent management solutions that supports clients at different levels of outsourcing maturity, offering flexible service delivery adaptations for driving a scalable model to suite clients’ changing talent needs.
  • Targeted Training – Advanced Internet Recruiting Strategies provides targeted training for various audiences including recruiters, sourcing professionals, hiring managers, and exiting employees. ADP’s continued investment in the AIRS program assures content relevancy and critical skill development in today’s volatile talent environment.
  • ADP Marketplace – ADP’s continued investment in HR partnerships and solutions that are ready to share data via APIs. This is done quickly and securely with ADP’s proprietary platforms.

Here’s a quote from the lead NelsonHall analyst:

NelsonHall’s Principal HR Research Analyst, Jeanine Crane-Thompson: “ADP’s positioning as a Leader in the Next Generation RPO NEAT reflects its ability to balance the application of advanced technologies with its culture of client service and engagement. Its mature talent acquisition and talent management solutions support clients at different levels of outsourcing maturity, offering flexibility and scalable service delivery to suite clients’ changing talent needs.”

NelsonHall RPO NEAT 2024 Graph 

See the results by downloading the NelsonHall report now!