case study

For RSG Group/Gold's Gym HCM Agility Builds Organizational Strength

In the fitness industry, employees often have multiple jobs ranging from personal trainer or group fitness instructor to front desk staff, engineering and management. Gold’s Gym struggled with an antiquated payroll system that couldn’t manage the complexities of employees having multiple jobs at differing pay rates, so running off-cycle payrolls to correct issues and ensure accurate pay and overnighting manual checks became a common occurrence. Gold’s Gym has a very mobile workforce, and they wanted to provide self-service options for their team members. To solve for these challenges, Gold’s Gym sought a new HCM system that would allow them to streamline and automate processes and selected ADP® Lyric HCM.

The return on investment has been huge for us. Within the past few years of going live, we’ve saved about half a million dollars in costs — and that’s quantifiable costs.

Russ Aaron, VP of HR
RSG Group (Gold’s Gym)

Challenges

  • Former payroll system couldn’t manage multiple pay rates and jobs for the same employee, leading to incorrect pay
  • Sought employee self-service options to reduce burden on HR
  • Needed an HCM system that could support growth through acquisition

How ADP helped

  • Implemented a payroll system that helps ensure timely and accurate payroll for employees, particularly those with multiple roles and pay rates
  • Now able to address major business transitions such as furloughs, bankruptcy and expansion through acquisition

ADP Solutions

  • ADP® Lyric HCM

Related resources

tool

OMNIA Partners resources for the public sector

RPO NEAT Badge 2020

analyst report

NelsonHall NEAT Leader 2020: Recruitment Process Outsourcing (RPO)