case study

Transforming efficiency: How SRS Distribution optimized growth with ADP®

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SRS is one of the nation’s leading roofing materials and building product distributors. The company focuses on providing its customers with the best service, creating an excellent culture for its team members and giving back to the communities it serves.

When Candice Story, Director of Payroll and Compliance, first started working for SRS, the company had 4,000 employees. Over a period of just four years, SRS saw rapid growth, expanding to over 12,500 employees across 46 states. SRS aggressively acquires new businesses, so it needed the proper integrations and systems in place to quickly onboard new employees in new states.

“Acquisitions are at the heart of our growth strategy. With each acquisition, we need to set up states and companies quickly. It’s a fast-paced environment that demands efficiency.”
Candace Story, Director of Payroll and Compliance, SRS Distribution Inc.

To support this aggressive growth trajectory, SRS needed a solution to handle the complexities of onboarding, compliance and seamless integration without disrupting daily operations.

ADP SmartCompliance has everything there for us so that we can be our own admins on the platform,” Candice said. “We can handle everything ourselves now, from access management to report generation. It’s so much faster and easier.

Candace Story, Director of Payroll and Compliance
SRS Distribution Inc.

Challenges

  • SRS faced significant challenges in establishing new states and companies, grappling with compliance, accuracy and efficiency in payroll and HR operations. The cumbersome data extraction process from their previous vendor, along with disjointed internal processes and lack of access to real-time data, hindered reconciliation efforts and complicated daily operations.

How ADP helped

  • With the support of ADP SmartCompliance, SRS has efficiently scaled and grown. Now, with streamlined and automated processes, they proactively manage compliance, enabling me to make informed business decisions.

ADP Solutions

  • ADP SmartCompliance

Inefficient processes stifled continued growth

Before partnering with ADP, SRS relied on a legacy system that struggled to meet the demands of its ever-expanding operations. Extracting data for taxes, garnishments or health compliance could be labor-intensive and required workarounds, such as exporting data to an Access database to convert into an Excel format.

“Our prior vendor made it really hard to get data out of the system,” Candice explained. “We needed to ensure our accounting and HR teams could access real-time information without delays or complicated processes. It just wasn’t happening with our old system.” Additionally, internal teams were concerned about maintaining compliance and streamlining complex workflows while onboarding thousands of new employees annually.

Seamless implementation, even with a Q3 “go live”

Although no one thought it was a good idea to go live with ADP in Q3 due to the time in our fiscal year, SRS decided to do it anyway, and it was a great success.

“It was the most seamless process,” Candice said. “ADP had already built the integrations we needed. Our HRIS team was amazed — we handed them a template, and everything was ready to go.”

ADP addressed SRS’s challenges with ADP SmartCompliance solutions that delivered instant access to critical data, from payroll taxes to wage garnishments, without manual interventions. ADP’s solutions also provided enhanced reporting capabilities that delivered year-to-date reports and reconciliations in real time, alleviating many of the accounting team’s concerns. The garnishment services and processing with access management empowered teams to be more proactive and allowed employees to access self-service answers to many of their questions.

“ADP SmartCompliance has everything there for us so that we can be our own admins on the platform,” Candice said. “We can handle everything ourselves now, from access management to report generation. It’s so much faster and easier.”

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