Your 'Why' in HR: Rediscovering What Drew You to Working in Human Resources
The outside-in perception of human resources (HR) work being dry and bureaucratic is common. On certain days, this may seem to be the case. But it doesn't have to be. Let's hear from HR professionals what drew them to the profession in the first place and let that encourage you to answer the question for yourself.
A career in human resources may not be for everyone. However, there are many reasons HR professionals chose their role in the first place and reasons why they stay in the field. As in any profession, if you find yourself feeling like you're in a rut, look for ways to rekindle that spark.
You can begin by rediscovering what drew you to working in human resources in the first place. Members of an ADP ambassador community were asked to share what drew them to an HR career and to share an example of why they stayed. You may see yourself in the selection of responses included below.
Desire to make a difference
HR professionals look for ways to make a meaningful impact. The people-focused position offers opportunities to influence an organization's culture, employee satisfaction and overall success. They find contentment in providing guidance and support to employees, helping them navigate their careers and ensuring their well-being.
Michele Perry, director of human resources at American Assets Trust LP, echoes that sentiment, "I want everyone to rise each day and be excited to come to work. I realized that the best way to do that is to become a member of the HR team."
Perry's passion played a major part in her becoming an HR professional. Before securing her first interview, she walked into the HR office of a new business and asked that they take the advertisement down because she was there to claim her position. The VP of HR heard about her and asked the HR manager to call her in for an interview.
She was hired on the spot.
"I still have that energy, excitement and drive to make a difference in the workplace by fostering an environment that offers a fresh perspective to the teams that we serve. I view HR as a place to partner with each employee for their success and to consistently thrive to have our company be noted as the best place to work," says Perry.
Drive change
HR leaders are at the forefront of managing organizational change, whether it's implementing new technologies, restructuring or cultural transformations. From communications and training to employee engagement and support, part of working in human resources is to ensure the organization navigates transitions smoothly and effectively and to minimize disruption or resistance during periods of change.
For some, change management is the highlight of their role. "I enjoy being a part of the change. And helping people achieve goals and dreams," says Tiffany Frame, HR manager at Green Meadows Paper Company.
Make data-driven decisions
Businesses leverage data and analytics to make informed decisions involving a range of processes, from hiring and performance management to employee retention and compensation. For example, predictive analytics help HR teams anticipate future HR needs and trends, allowing for proactive management rather than reactive responses. Implementing and managing advanced HR technologies such as Human Resource Information Systems (HRIS), as well as applicant tracking systems and performance management software, allow HR professionals to use data in their everyday work.
"HR is the heart of the organization, and that's what drew me to the HR career. Information technology innovation makes the HR field more competitive and helps assist the organization to achieve a desirable goal," says Ashish R. Frank, HRIS specialist at Acacia Network.
Develop leaders and build strong teams
Working in human resources includes building a strong leadership pipeline by designing and overseeing initiatives that assist in identifying, coaching and mentoring selected employees inside the organization. HR managers also frequently have to manage diverse, global teams in addition to dealing with issues relating to various cultures, legal systems and employment practices in order to ensure a seamless employee experience.
HR is typically a rewarding career choice for individuals who are passionate about fostering inclusive and equitable organizations.
"I started my career in program management and was introduced to managing international teams and leadership development. I spent time learning about cultural differences and perception when our team was struggling to communicate effectively," recalls Erica Becker, HR director at Mark Andy Inc. Over the course of her career, Becker feels that leadership development and building strong teams has become her passion.
Mitigate risks to the business
There are many opportunities to lessen risks to the business when working in human resources. For example, HR professionals typically handle complex matters including employee performance, legal compliance and conflict resolution. HR positions are often satisfying for people who value problem-solving and critical thinking.
"I fell into HR due to my curiosity about employment laws and fell in love with the employee relations aspect of HR," says Beth Weaver, associate director of human resources at Greater Cincinnati Behavioral Health Services. "I am one of the few HR people I have worked with who actually enjoy [employee] benefits. Years ago, that set me apart and gave me room for growth opportunities."
Finding your niche, as Weaver did, is one of many ways to pursue your passion and develop professional aspirations that can lead to an HR career with exciting potential.
Learn how to design a people-centered workplace. Download the guide: Work is personal