Switching payroll providers: what you need to know

If you’re spending money on a payroll provider, you shouldn’t have to worry about whether your payroll is accurate, efficient or easy to complete. You also shouldn’t have to worry about whether your provider can help you address today’s common HR challenges, such as hiring and keeping top talent. These concerns may warrant switching to a provider more capable of handling payroll and HR responsibilities in tandem.

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Three areas to consider when changing payroll providers

People

Your new payroll service partner should provide you with an implementation team and help you assemble your own project team. The number of stakeholders will depend on the size of your business and how many services you’re using. Some small organizations may only need one decision-maker.

Data

If you’re already working with a payroll provider, you should have easy access to all your records. A high-quality provider will give you a clear and comprehensive list of all the necessary data required for a timely and error-free changeover.

Training

Every payroll service provider uses its own system and some are easier to learn than others. Before switching, ensure your new partner offers the hands-on training and individual attention needed to become proficient on their platform. Ask for digital learning tools, dedicated account resources and in-product demos.

For more information on how to make a smooth and successful switch to a new payroll provider, download ADP’s payroll switcher’s guide.

ADP Editorial Team The ADP editorial team is comprised of human resource professionals with extensive experience solving complex HR challenges for businesses of all sizes.

This guide is intended to be used as a starting point in analyzing how to do a payroll and is not a comprehensive resource of requirements. It offers practical information concerning the subject matter and is provided with the understanding that ADP is not rendering legal or tax guidance or other professional services. Please consult with your legal counsel.

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