ADP has been recognized as a market leader and Star Performer in the Everest RPO PEAK Assessment 2024. Everest Group classifies service providers based on three categories: Leaders, Major Contenders and Aspirants.
The ranking has two main criteria that determine the outcome – Market Impact and Vision and Capability. Market impact shows the impact across three subdimensions: market adoption, portfolio mix, and value delivered. Vision and capability show ability to deliver services successfully across four subdimensions: vision and strategy, scope of services offered, innovation and investments and delivery footprint.
Star Performers are selected based on a relative comparison of providers’ performance on the market impact and vision and capability dimensions in the previous and assessment. Providers with the highest year-over-year improvement are designated as Star Performers.
ADP Strengths:
- ADP is a full service global HCM company with a dedicated global RPO. It supports companies from recruitment to retirement, which includes a full suite of talent solutions, talent market data and insights and Strategic Advisory Services.
- ADP delivers best-in-class HCM technology, unmatched expertise, insights and global scale.
- ADP RPO provides flexible recruitment support to meet clients where they are in their talent outsourcing journey. It customizes solutions whether full end-to-end or more targeted support.
- ADP has a dedicated recruitment training offerings through AIRS, and market leading offerings for advertising, branding and outplacement support.
- Its high-touch RPO offering, Platinum, provides recruiting services for senior leadership and hard-to-fill, niche, and skilled role for projects.
- ADP DataCloud offers predictive analytics, benchmarking, turnover prediction, and compensation intelligence. It has developed ADP DataCloud Skills Ontology, its proprietary skills intelligence engine, and plans to leverage it to support skill-based hiring.
- ADP has developed ADP Assist, which offers generative AI-based career site chatbots and job description generation tools. The company’s strong compliance, security and privacy provides a foundation for ADP Assist.
Here’s a quote from the lead Everest analyst:
"ADP RPO strengthened its market positioning in 2023 on the back of its continued market success and brand recognition in the manufacturing and other sectors, focusing on high-volume roles to do so," said Arkadev "Arko" Basak, Partner, Everest Group. "Its investments in its Platinum offering for high-touch RPO services and consulting offerings, coupled with capabilities in emerging areas such as skills intelligence and generative AI, have contributed to its position as a Leader and Star Performer in Everest Group's Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 - North America."
See the results by downloading the Everest Group Research report now!
