Cesar Zapata Vice President of Human Resources, North America of Lehigh White Cement

case study

Boosting retention and streamlining operations with the right partner — ADP TotalSource®

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Lehigh White Cement Company operates two white cement plants, one in Waco, Texas and the other in York, Pennsylvania. Combined, they have a cement capacity of 280 thousand tons. They also have a distribution network throughout North America and a total of 208 employees spread throughout multiple states. With about 50% of the global market share, they are a leader in their industry.

At the helm of their HR and payroll processes are Cesar Zapata, vice president of human resources, and Laura Allen, compensation and benefits manager, who have spearheaded the transformation of their HR, payroll, retention and recruiting efforts to meet modern challenges. By partnering with ADP’s full-service team, Lehigh White Cement Company has magnified its operational efficiencies against a backdrop of staffing challenges and regulatory compliance needs.

I don’t have to worry about internalizing compliance functions. If we didn’t have ADP’s external expertise, it would be catastrophic.

Cesar Zapata Vice President of Human Resources, North America of Lehigh White Cement

Cesar Zapata, Vice President of Human Resources, North America
Lehigh White Cement

Challenges

  • Attracting and retaining top talent was difficult without a premier benefits package
  • Client relationships were affected by talent churn
  • Multi-state setup required complex legal and compliance expertise
  • Their lean HR team was bogged down with operational tasks

How ADP Helped

  • ADP TotalSource provided Lehigh White with a dedicated partner to take benefits, compliance, and payroll off of their plate through a fully integrated platform. Not only were they able to streamline their HR functions, but also offer their candidates and employees best-in-class benefits options. These upgrades boosted their recruiting and retention and allowed HR leaders to focus on more strategic initiatives, business growth, and anything else that might come their way.

ADP Solution

  • ADP TotalSource®

The importance of attracting top talent

Cesar has been in this business long enough to know how crucial recruiting the right talent is to company success. “When we don’t retain an employee it creates stress for our internal teams,” says Cesar. “The ripple effect is felt all the way to our customers.” Because of that, Cesar knows competitive packages are critical to recruiting top employees that grow with your company.

Getting affordable, best-in-class benefits was a huge need for Lehigh-White as well as the ability to get benefits information out to employees and getting them to enroll. Now with ADP's full-service HR solution, they work closely with their HR Business Partner to ensure employees understand their benefits and can easily enroll. “We’re at about an 86% participation rate, which is phenomenal considering many companies only have about 60% of employees enrolled,” says Cesar. He connects their high benefits participation to their increased retention rates.

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