case study

Delivering Relationship-First Experiences

Discover how ADP® helped Jericho Road Community Health Center provide the same superior service to their employees that they provide to their patients and clients.

[ADP’s] customer service helps us give good customer service to our employees, and then our employees can give good customer service to the clients and the patients that we serve.

Krista Schwartzott

Krista Schwartzott, Chief Human Resources Officer
Jericho Road Community Health Center

Challenges Jericho Road Community Health Center faced:

  • Finding a system user-friendly enough for employees to easily navigate, including those who don’t speak English as a first language
  • Having time to focus on employees instead of technology needs
  • Creating a centralized system for employees across nine different locations

How ADP helped

  • Provided an intuitive, easy-to-use Human Capital Management (HCM) system
  • Automated and simplified many HR tasks, which allowed more time to focus on employees
  • Created one HRIS system that employees at every location have access to

Related resources

tool

OMNIA Partners resources for the public sector

analyst report

Forrester Total Economic Impact™ Study: ADP Workforce Now®