When you compare industry leaders side-by-side, small businesses get a payroll solution packed with added value when they choose ADP.
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Paychex1 | |
|---|---|---|
| Payroll & HR | ||
| Job postings via ZipRecruiter® |  |
not offered |
| One-stop partner marketplace, where clients can search, compare, activate and pay for apps (time, HR, accounting & more) | |
not offered |
| Salary benchmarks data (to help you make competitive job offers and that can help you comply with pay transparency laws) at no added cost in top-tier HR bundles | |
not offered |
| Job description wizard, at no additional fee | |
not offered |
| Single invoice billing that combines ADP payroll and complementary partner services | |
not offered |
| Job costing, at no additional fee | |
not offered |
| New client online onboarding, across all bundles (no need to call customer service) | |
not offered |
| Register with tax agencies in all 50 states (does not require third-party partner) | |
not offered |
| Google business profile optimization and digital marketing analytics (provided by third party) | |
not offered |
| G2 rating peer review 4.5 (of 5) stars or higher | |
not offered |
| Over 75 years of payroll experience | |
not offered |
| Access to free and discounted legal services (provided by third party) | |
not offered |
MEET OUR CLIENTS
Customer service was never up to par with Paychex. It felt like no one was familiar with my account, and one hand wasn’t talking to the other. With ADP, the service I receive is excellent. Whenever I reached out for assistance, everyone was knowledgeable and helped me resolve any issue quickly.
Barbara Richardson Owner, Children of Life Academy
MEET OUR CLIENTS
RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel heard, understood, appreciated, and cared for since switching to RUN.
Suzette Babcock Owner, Horizons Unlimited Early Learning Center
MEET OUR CLIENTS
Paychex had an outdated system that was not user friendly. They would miscalculate how much to pay in federal taxes every time, making our reports incorrect and then mischarging us. RUN helps me save time in running my payroll and not having to call support every time wondering where our taxes are going and why the amounts are off.
Samantha Bell Accountant, Distribution Inc
See how customers rated ADP vs. Paychex on G2, a leading business software review platform, in the categories that matter most.2
vs. Paychex 90%
vs. Paychex 87%
vs. Paychex 88%
vs. Paychex 88%
vs. Paychex 86%
vs. Paychex 89%
Ratings include incentivized reviews.
Over 900,000 small businesses trust ADP® to deliver a better payroll experience. Our small business expertise and easy-to-use tools help you stay focused on what matters most – your business.
customers who switched from Paychex say ADP is easier to use.
customers who switched from Paychex save time running payroll with ADP.
customers who switched from Paychex have more confidence in ADP to do payroll right.
Internal survey of 324 RUN Powered by ADP® customers in 2022
With RUN's premium HR package option, you will receive features that go above and beyond what you get with other providers. Customers get an average of $8k per year in added value with HR services that help them keep their businesses growing, hire new staff, train their teams, and much more.
Get all the resources you need to choose the payroll provider that best suits your business. This informative kit includes: Choosing the Right Payroll Provider for Small Business (Guidebook), Payroll Checklist for Small Business, and Switching Payroll Providers Made Easy (Guidebook).
More added value
When you purchase RUN Powered by ADP, you get valuable HR tools in addition to robust payroll software. This added value means our payroll solution can actually save you money compared to other providers. Learn about our payroll packages to see which plan fits your business best.
Paychex also offers a variety of payroll plans with pricing based on total number of employees.
Attract more qualified job candidates
With ZipRecruiter®, you can post jobs to 100+ job boards and social media sites in one click, and easily manage, screen and identify top candidates – all in one place. ADP's job description wizard also creates customized job descriptions based on an extensive database.
Paychex does not offer integration with ZipRecruiter, and additional costs may apply for its job description tool.
Automate payroll in minutes
Payroll software should be simple and intuitive for all users. ADP’s automated solution makes it easy to process payroll and taxes in minutes from any device, anywhere. And with two-day processing cycles (without assigned direct deposit limits), you can rest easy that your employees are paid quickly.
Paychex also offers payroll from any device.
Benefits plans that work for you
Automatic Data Processing Insurance Agency, Inc. (ADPIA®)*, an ADP® affiliate provides easy access to impactful insurance and benefits solutions. Let ADPIA help you explore, secure and manage the right workers’ compensation, business and group health insurance based on your unique needs. In addition, by becoming an ADP payroll client, you may be able to integrate and simplify your insurance and benefits administration.
ADP offers a range of retirement plans** for your workforce to help your employees become retirement ready and prepare for life's financial challenges. We leverage innovative technology to transform time-consuming administrative tasks and provide mobile-enabled solutions that give you and your workforce plan access – virtually anywhere.
Paychex also offers health insurance and retirement plans.
Intuitive, modern tools
ADP has all the user-friendly solutions you need to keep up with the speed of business today. Plus, our free mobile app puts the data you need at your fingertips.
Paychex does not offer a comparable set of tools to help small business find and hire employees.
Unmatched expertise
From onboarding to compliance support, ADP provides dedicated customer service for all new clients as well as 24/7 live support anytime you need it. And with 75 years of experience, we have the agility to help clients navigate payroll and HR challenges that come their way.
Paychex also offers dedicated customer support.
ADP offers the most flexible, scalable options when it comes to payroll software. We offer hundreds of third-party integrations through ADP Marketplace to meet your unique business needs. We also provide expert customer support to help you stay compliant with changing labor rules and regulations.
Running payroll with ADP is simple. As soon as your employer and employee tax documents are ready and you have a business bank account, with ADP, you can set up your payroll in minutes. Log into your ADP account from any device and enter your payroll information. To save time, you can also have employees enter their own information. After you’ve confirmed your employee hours, make any necessary adjustments, such as overtime, bonuses earned or contractor payments. View the demo for RUN Powered by ADP to see how quick and simple small business payroll can be.
With ADP, our affordable pricing depends on a company’s size as well as on its payroll and HR requirements — that way you only pay for what you need. Compare packages to see which payroll plan fits your business needs best.
Switching to ADP is painless because we transfer your employee data for you. We provide dedicated onboarding new client support and helpful training to help ensure a smooth and rapid transition. And ADP can support your switch any time of year — you don’t have to wait for the start of a new quarter or a new year. For more helpful tips on switching payroll, see our guidebook, Switching payroll providers made easy.
Whether you need help with implementation or meeting day-to-day payroll and HR challenges, with ADP you get 24/7 access to HR and payroll experts. Consider ADP’s certified, friendly and knowledgeable customer service representatives to be an extension of your HR department. With ADP, we’ve got your back.
Looking for a new payroll provider?
Switch to RUN Powered by ADP for easy payroll and 24/7 service.
Your privacy is assured.
1. Information based on ADP internal research and is accurate as of October 1, 2024 and is subject to change.
2. G2 user review data from October 8, 2024.
3. Legal services are provided by Upnetic Legal Services powered by Legal Club® (of America), a third-party provider.
*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.
**Only registered representatives of ADP Broker-Dealer, Inc. (Member FINRA), an affiliate of ADP, Inc, One ADP Blvd, Roseland, NJ, may offer and sell ADP retirement products or speak to retirement plan features and/or investment options available in any ADP retirement product.
ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Gusto, Paychex, QuickBooks Payroll or SurePayroll.
ADPIA is a registered trademark of ADP, Inc.
