How is ADP different?

ADP offers the most flexible, scalable options when it comes to payroll software. We offer hundreds of third-party integrations through ADP Marketplace to help meet your unique business needs. We also provide expert customer support to help you stay compliant with changing labor rules and regulations.

How long does ADP payroll set up take?

Running payroll with ADP is simple. As soon as your employer and employee tax documents are ready and you have a business bank account, with ADP, you can set up your payroll in minutes. Log into your ADP account from any device and enter your payroll information. To save time, you can also have employees enter their own information. After you’ve confirmed your employee hours, make any necessary adjustments, such as overtime, bonuses earned or contractor payments. View the demo for RUN Powered by ADP to see how quick and simple small business payroll can be.

What services are included in pricing?

With ADP, our affordable pricing depends on a company’s size as well as on the structure of its HR department — that way you only pay for what you need. Compare packages to see which payroll plan fits your business needs best.

Is it easy to switch to ADP from my current payroll provider?

Switching to ADP is painless because we transfer your employee data for you. We provide dedicated onboarding new client support and helpful training to help ensure a smooth and rapid transition. And ADP can support your switch any time of year — you don’t have to wait for the start of a new quarter or a new year. For more helpful tips on switching payroll, see our guidebook, Switching Payroll Providers Made Easy.

What level of customer support does ADP offer?

Whether you need help with implementation or meeting day-to-day payroll and HR challenges, with ADP you get 24/7 access to HR and payroll experts. Consider ADP’s certified, friendly and knowledgeable customer service representatives to be an extension of your HR department. With ADP, we’ve got your back.

ADP vs. Paychex

When you compare industry leaders side-by-side, small businesses get a payroll solution packed with added value when they choose ADP.

Compare ADP Payroll Packages

Get these tools with ADP, but not with Paychex

		Paychex¹
Payroll & HR
Job postings via ZipRecruiter®		not offered
One-stop partner marketplace, where clients can search, compare, activate and pay for apps (time, HR, accounting & more)		not offered
Salary benchmarks data (to help you make competitive job offers and that can help you comply with pay transparency laws) at no added cost in top-tier HR bundles		not offered
Job description wizard, at no additional fee		not offered
Single invoice billing that combines ADP payroll and complementary partner services		not offered
Job costing, at no additional fee		not offered
New client online onboarding, across all bundles (no need to call customer service)		not offered
Register with tax agencies in all 50 states (does not require third-party partner)		not offered
Google business profile optimization and digital marketing analytics (provided by third party)		not offered
G2 rating peer review 4.5 (of 5) stars or higher		not offered
Over 75 years of payroll experience		not offered
Access to free and discounted legal services (provided by third party)		not offered

MEET OUR CLIENTS

Customer service was never up to par with Paychex. It felt like no one was familiar with my account, and one hand wasn’t talking to the other. With ADP, the service I receive is excellent. Whenever I reached out for assistance, everyone was knowledgeable and helped me resolve any issue quickly.

Watch Testimonial

Barbara Richardson Owner, Children of Life Academy

MEET OUR CLIENTS

RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel heard, understood, appreciated, and cared for since switching to RUN.

Suzette Babcock Owner, Horizons Unlimited Early Learning Center

MEET OUR CLIENTS

Paychex had an outdated system that was not user friendly. They would miscalculate how much to pay in federal taxes every time, making our reports incorrect and then mischarging us. RUN helps me save time in running my payroll and not having to call support every time wondering where our taxes are going and why the amounts are off.

Samantha Bell Accountant, Distribution Inc

See case studies

Join more than 900,000 small business clients who count on ADP for faster, smarter, easier payroll and HR

User satisfaction ratings

See how customers rated ADP vs. Paychex on G2, a leading business software review platform, in the categories that matter most.²

Performance and Reliability

vs. Paychex 90%

Quality of Support

vs. Paychex 87%

Reporting and Dashboards

vs. Paychex 88%

Ease of Admin

vs. Paychex 88%

Likelihood to Recommend

vs. Paychex 86%

Scalability

vs. Paychex 89%

Ratings include incentivized reviews.

See the full report

Why clients choose ADP over Paychex

Over 900,000 small businesses trust ADP® to deliver a better payroll experience. Our small business expertise and easy-to-use tools help you stay focused on what matters most – your business.

9 out of 10

customers who switched from Paychex say ADP is easier to use.

4 out of 5

customers who switched from Paychex save time running payroll with ADP.

4 out of 5

customers who switched from Paychex have more confidence in ADP to do payroll right.

Internal survey of 324 RUN Powered by ADP® customers in 2022

$8,000/yr added value on additional services included only with RUN Powered by ADP.

Get valuable HR tools included
only with RUN Powered by ADP®

With RUN's premium HR package option, you will receive features that go above and beyond what you get with other providers. Customers get an average of $8k per year in added value with HR services that help them keep their businesses growing, hire new staff, train their teams, and much more.

Access to ZipRecruiter® hiring platform and ADP salary benchmarks
Employee assistance program and perks
Employee HR training
Business and marketing tools
Legal assistance from Upnetic Legal Services³

Why ADP is the leading choice over Paychex

More added value

When you purchase RUN Powered by ADP, you get valuable HR tools in addition to robust payroll software. This added value means our payroll solution can actually save you money compared to other providers. Learn about our payroll packages to see which plan fits your business best.

Paychex also offers a variety of payroll plans with pricing based on total number of employees.

Attract more qualified job candidates

With ZipRecruiter®, you can post jobs to 100+ job boards and social media sites in one click, and easily manage, screen and identify top candidates – all in one place. ADP's job description wizard also creates customized job descriptions based on an extensive database.

Paychex does not offer integration with ZipRecruiter, and additional costs may apply for its job description tool.

Automate payroll in minutes

Payroll software should be simple and intuitive for all users. ADP’s automated solution makes it easy to process payroll and taxes in minutes from any device, anywhere. And with two-day processing cycles (without assigned direct deposit limits), you can rest easy that your employees are paid quickly.

Paychex also offers payroll from any device.

Benefits plans that work for you

Automatic Data Processing Insurance Agency, Inc. (ADPIA®)*, an ADP® affiliate provides easy access to impactful insurance and benefits solutions. Let ADPIA help you explore, secure and manage the right workers’ compensation, business and group health insurance based on your unique needs. In addition, by becoming an ADP payroll client, you may be able to integrate and simplify your insurance and benefits administration.

ADP offers a range of retirement plans** for your workforce to help your employees become retirement ready and prepare for life's financial challenges. We leverage innovative technology to transform time-consuming administrative tasks and provide mobile-enabled solutions that give you and your workforce plan access – virtually anywhere.

Paychex also offers health insurance and retirement plans.

Intuitive, modern tools

ADP has all the user-friendly solutions you need to keep up with the speed of business today. Plus, our free mobile app puts the data you need at your fingertips.

Paychex does not offer a comparable set of tools to help small business find and hire employees.

Unmatched expertise

From onboarding to compliance support, ADP provides dedicated customer service for all new clients as well as 24/7 live support anytime you need it. And with 75 years of experience, we have the agility to help clients navigate payroll and HR challenges that come their way.

Paychex also offers dedicated customer support.

Top FAQs about ADP vs. Paychex

Why choose ADP?: ADP offers the most flexible, scalable options when it comes to payroll software. We offer hundreds of third-party integrations through ADP Marketplace to meet your unique business needs. We also provide expert customer support to help you stay compliant with changing labor rules and regulations.
How long does ADP payroll set up take?: Running payroll with ADP is simple. As soon as your employer and employee tax documents are ready and you have a business bank account, with ADP, you can set up your payroll in minutes. Log into your ADP account from any device and enter your payroll information. To save time, you can also have employees enter their own information. After you’ve confirmed your employee hours, make any necessary adjustments, such as overtime, bonuses earned or contractor payments. View the demo for RUN Powered by ADP to see how quick and simple small business payroll can be.
What services are included in pricing?: With ADP, our affordable pricing depends on a company’s size as well as on its payroll and HR requirements — that way you only pay for what you need. Compare packages to see which payroll plan fits your business needs best.
Is it easy to switch to ADP from my current payroll provider?: Switching to ADP is painless because we transfer your employee data for you. We provide dedicated onboarding new client support and helpful training to help ensure a smooth and rapid transition. And ADP can support your switch any time of year — you don’t have to wait for the start of a new quarter or a new year. For more helpful tips on switching payroll, see our guidebook, Switching payroll providers made easy.
What level of customer support does ADP offer?: Whether you need help with implementation or meeting day-to-day payroll and HR challenges, with ADP you get 24/7 access to HR and payroll experts. Consider ADP’s certified, friendly and knowledgeable customer service representatives to be an extension of your HR department. With ADP, we’ve got your back.

Looking for a new payroll provider?

Switch to RUN Powered by ADP for easy payroll and 24/7 service.

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1. Information based on ADP internal research and is accurate as of October 1, 2024 and is subject to change.

2. G2 user review data from October 8, 2024.

3. Legal services are provided by Upnetic Legal Services powered by Legal Club® (of America), a third-party provider.

*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.

**Only registered representatives of ADP Broker-Dealer, Inc. (Member FINRA), an affiliate of ADP, Inc, One ADP Blvd, Roseland, NJ, may offer and sell ADP retirement products or speak to retirement plan features and/or investment options available in any ADP retirement product.

ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Gusto, Paychex, QuickBooks Payroll or SurePayroll.

ADPIA is a registered trademark of ADP, Inc.

ADP vs. Paychex

Get these tools with ADP, but not with Paychex

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