ADP vs. SurePayroll
When small businesses get the best value and support from their partners, it can help them grow their business. See how ADP's robust payroll, HR and 24/7 customer support separate us from the rest.
- Compare Providers:
- ADP vs. Gusto
- ADP vs. Paychex
- ADP vs. QuickBooks
- ADP vs. SurePayroll
Get these features with ADP, but not with SurePayroll
 |
SurePayroll1 | |
|---|---|---|
| Payroll | ||
| 24/7 live support across all bundles (not limited to top-tier bundle) |  |
not offered |
| Native suite of time tracking tools with scheduling and physical time clocks | |
not offered |
| Accounting software integration at no additional fee | |
not offered |
| Advanced SUI management tools (claim responses, benefit payments review, best practices consulting) | |
not offered |
| Multi-state tax filings at no additional fee | |
not offered |
| Robust suite of pre-built reports (SurePayroll only offers nine pre-built reports) | |
not offered |
| Partner app connectors to over 30 leading Point of Sale (POS) solutions | |
not offered |
| Single invoice billing that combines ADP payroll and complementary partner services | |
not offered |
| Robust portal for employees to manage pay information, federal tax withholding, and time tracking | |
not offered |
| HR | ||
| Job postings via ZipRecruiter® | |
not offered |
| Salary benchmarks data (to help you make competitive job offers and that can help you comply with pay transparency laws) | |
not offered |
| One-stop partner marketplace to search, compare, activate, and pay for apps (time, HR, accounting, and more) | |
not offered |
| Employee discount program for brand-name products and daily essentials | |
not offered |
Getting started with ADP is easy.
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Why customers are switching to ADP
Other payroll providers do not have the longevity or the scope of service that RUN offers. We wanted a payroll service provider that not only we had confidence in, but also one that our employees felt comfortable with and could trust.
Paula Dalby Office Manager, JIBE
Compared to the multiple providers I have used in the past, RUN is head and shoulders above all. Ease of use, the expanse of reports to fit any and all needs, and training are vast.
Roderick Parker Business Manager, Chatham Habitat for Humanity
RUN is a fantastic, easy to use platform. It is night and day better than our previous system.
Eric Kehoe Executive Director, WAVES Ambulance
User satisfaction ratings
See how customers rated ADP vs. SurePayroll on G2, a leading business software review platform, in the categories that matter most.2
Ease of Use
vs. SurePayroll 87%
Performance and
Reliability
vs. SurePayroll 87%
Likelihood to
Recommend
vs. SurePayroll 87%
Ease of Admin
vs. SurePayroll 87%
Quality of
Support
vs. SurePayroll 78%
Ratings include incentivized reviews.
Get valuable HR tools included
only with RUN Powered by ADP®
With RUN's premium HR package option, you will receive features that go above and beyond what you get with other providers. Customers get an average of $8k per year in added value with HR services that help them keep their businesses growing, hire new staff, train their teams, and much more.
- Access to ZipRecruiter® hiring platform and ADP salary benchmarks
- Employee assistance program and perks
- Employee HR training
- Business and marketing tools
- Legal assistance from Upnetic Legal Services3
Getting started with your payroll decision?
Get all the resources you need to choose the payroll provider that best suits your business. This informative kit includes: Choosing the Right Payroll Provider for Small Business (Guidebook), Payroll Checklist for Small Business, and Switching Payroll Providers Made Easy (Guidebook).
Why ADP is a better all-around
solution than SurePayroll
Customer Service
Dedicated support—whenever you need it
Along with dedicated onboarding assistance for every new client, ADP offers 24/7 live support so you can get the help you need whenever you need it. We can also guide you through compliance concerns and more. And our 70 years of experience give us an edge in helping you navigate payroll or HR challenges that come your way.
While SurePayroll does offer customer support, service hours are limited. This can be a challenge for "always on" small business owners.
Pricing
A better overall value
When choosing a provider, it can be easy to pick the lowest sticker price...but when you add up the value of advanced payroll and HR tools included with the RUN Powered by ADP platform (RUN), the result is a payroll solution that can actually save you and your employees money. Learn about our payroll packages to see which plan fits your business best.
SurePayroll offers payroll plans based on type of business, not number of employees.
Payroll
More than just basic payroll
Payroll involves a lot more than simply paying your people on time. RUN has you covered with advanced SUI management tools, accounting software integration, and a robust suite of pre-built reports. RUN takes these and many other time-consuming tasks off your plate.
SurePayroll offers just nine pre-built reports.
Benefits
Benefits for employees
The RUN solution helps businesses attract and keep the best talent with competitive, easy-to-manage retirement plan options through ADP® Retirement Services. ADP also offers benefits packages that include flexible scheduling tools, employee discounts, and other perks. Additionally, Automatic Data Processing Insurance Agency, Inc. (ADPIA®)* can help you explore, secure and manage workers’ compensation, business, and group health insurance—all based on your unique needs. And by becoming an ADP payroll client, you might be able to integrate and simplify your insurance and benefits administration.
SurePayroll offers workers’ compensation and health insurance, as well as 401(k) plans.
HR Tools
Modern solutions and user-friendly technology
ADP's suite of intuitive tools helps you to hire better and navigate compliance challenges. With ADP, you can better identify the right people to help your team grow—and offer the right perks to help keep them on your team. And our free mobile app puts the data you need at your fingertips.
For hiring, SurePayroll offers only pre-employment screening.
Integration
Easily connects to partner tools
The RUN solution makes it easy to connect payroll to over 30 point of sale (POS) systems, in addition to numerous HR, accounting, timekeeping and productivity solutions. See the full list here. RUN also offers single invoice billing that combines ADP payroll and complementary partner services.
The RUN solution makes connecting to partners easy
Top FAQs about ADP vs. SurePayroll
- What makes ADP different?
-
We pride ourselves on providing over 70 years of industry leading HCM solutions and unmatched customer service. Managing payroll and HR is about more than saving money. With a robust solution, you can save valuable energy and time by having ADP take care of many time-consuming tasks that SurePayroll doesn't handle. Our suite of services also goes far beyond payroll, with bundled HR offerings, training, and 24/7 support.
- How long does it take to get set up and running with ADP?
-
Once you have a federal employer identification number (EIN), employee tax documents, and a business bank account, you can process payroll with ADP right away. Simply log into your ADP account online and begin setting up your payroll information. To run payroll, start by reviewing all of your employee hours. You can then make any necessary adjustments to account for overtime, add any bonuses earned or add contractor payments, as well. View the demo for RUN Powered by ADP to see how fast and simple payroll can be.
- What services are included in pricing?
-
Since a company's payroll requirements are based on its size as well as on its payroll and HR requirements, ADP offers several affordable options so you only pay for what your company truly needs. Compare packages for your business needs to decide which services fit best.
- How easy is it to switch payroll platforms?
-
We make it easy to get up and running almost immediately after making the switch. Additionally, while some companies wait until the start of a new quarter or new year, we can support your switch anytime. All you'll need to do is provide employee data and the required documents to ensure a smooth and efficient transition. Our helpful guidebook, Switching Payroll Providers Made Easy, can also be a resource for switching payroll.
- What type of customer support is offered?
-
ADP helps clients with implementation and answers to payroll issues or questions that arise with fast, friendly and knowledgeable customer service. We offer direct access to certified, experienced payroll professionals available 24/7 by phone or chat. Clients can also email questions to the Payroll Center at any time.
Looking for a new payroll provider?
Switch to RUN Powered by ADP for easy payroll and 24/7 service.
Your privacy is assured.
1. Information based on ADP internal research and is accurate as of October 1, 2024 and is subject to change.
2. G2 user review data from October 8, 2024.
3. Legal services are provided by Upnetic Legal Services powered by Legal Club® (of America), a third-party provider.
*All Insurance insurance products will be offered and sold only through Automatic Data Processing Insurance Company, Inc. (ADPIA), its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services and plans may not be available in all states with all carriers. ADPIA is an affiliate of ADP, Inc.
ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Gusto, Paychex, QuickBooks Payroll or SurePayroll.
ADPIA is a registered trademark of ADP, Inc.