Joe DeSilva

Executive Vice President, North America and Chief of Operations

Joe DeSilva is Executive Vice President, North America and Chief of Operations for ADP. In this role, he is responsible for leading global operations and service delivery to ADP’s clients. Organizations under his leadership include Major Account Services, ADP Canada, National Account Services, and ADP’s Small Business Services, Insurance Services, and Retirement Services portfolio, as well as the newly acquired WorkForce Software business and WorkMarket by ADP.

Prior to this role, Joe served as President of Global Sales, where he led a team focused on helping businesses of all sizes realize their fullest potential by providing tailored HCM solutions to meet their changing needs. Joe also served as President of Small Business Services, Retirement Services and Insurance Services, helping to relieve back-end pressures so small businesses could focus on what they do best -- growing their business.

Before these leadership roles, Joe served as Senior Vice President of Service and Operations for ADP Small Business Services where he focused on ensuring ADP’s small business clients received the best in service. Previously, he also led the Retirement Services business, successfully steering the organization through a complex regulatory overhaul. He joined ADP in 2003, starting his career in benefits sales. He went on to assume leadership roles in sales, operations and client services.

Throughout his career, Joe has been passionate about developing talent and creating engaged and empowered teams. He is especially passionate about expanding access to higher-education among underserved groups, underpinned by his belief in the opportunities enabled from a U.S. college education. He currently serves on the New York/New Jersey Board of America Needs You, a non-profit organization that fights for economic mobility of ambitious, first-generation college students by providing mentorship and career development avenues.

Prior to joining ADP, Joe worked in benefits with Mellon HR Solutions. He started his career with PwC in their Benefits Outsourcing group.

Joe holds a Bachelor of Science in Business Management from Monmouth University and received his M.B.A. from Seton Hall University.