See why ADP's all-in-one, cloud-based solution beats UKG.
When comparing ADP to UKG, you'll find an All-in-One cloud based HCM platform.
But here's how ADP Workforce Now is simply better.
| Capabilities |  |
UKG1 |
|---|---|---|
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Optimize your Investment with an Award-winning, |
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| Annual R&D Investment2 | $1.21B | $0.6B |
| Global payroll countries | 140 | 160 |
| Industry-leading marketplace for third party integrations, offering single sign-on, single data input and single billing3 |  |
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| Best-of-breed marketplace partners | 800+ Partners | 369 Partners |
| Instant access to secure APIs, tools, and resources for IT teams and developers | |
|
| Years positioned as Leader in Cloud-Based HR Transformation Services NEAT by Nelson Hall 4 | 3 | 2 |
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Analytics and Insights Trusted by the World "Build a stronger workforce to create better business outcomes" |
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| Native and robust reporting and analytics included: create custom reports on the fly and build meaningful dashboards that deliver insights to keep your business moving forward. | |
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| Comprehensive and up-to-date benchmarking and intelligence informed by 42M employees & over 1,000,000 clients for salary, overtime, turnover and organizational structure | |
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| Diversity, equity & inclusion analytics with a simple Q&A format, and breakdowns by ethnicity, age, gender, disability or veteran status | |
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| Number of Clients | 1M+ | 0.08M |
| U.S.-based account service team with subject matter expertise designated to your business | |
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| Managed Services & HR outsourcing (payroll, HR and benefits) | |
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| No-fee, in-house strategic advisory services5 | |
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| Employee solution center: phone support for employee questions | |
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Employee experience and engagement |
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| Personalized lifestyle benefits: Employees choose from 150+ services that fit their lifestyle needs | |
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| Personalized benefit decision support: Health & lifestyle preferences help create a best-fit recommendation | |
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| Top ranked business mobile app6 | #5 | #13 |
| Top-rated mobile app6 | 4.7/5 based on 3.5 million reviews |
4.6/5 based on 40,000 reviews |
WHAT OTHERS SAY
Before we moved to a full ADP solution, we used Kronos for HR and time management and integrated it with ADP payroll. Our key driver for moving to ADP was to have one system of record. With our previous provider... it could take 20 minutes just to enroll one employee in all of their requested benefits. With ADP Workforce Now, the HR managers are able to go to one spot and enroll an employee in benefits in only about two or three minutes.
Genevieve Gonnigan Corporate Director of Employee Relations and Development, Flying Food Group, LLC
WHAT OTHERS SAY
We switched from our previous provider to ADP because we wanted a certain level of service and functionality that we weren’t getting. ADP is a comprehensive payroll and HR solution. There are items we outsource to ADP and they get done right and on time, and that's important for someone like me. Payroll, taxes, things like that have to happen. I can't worry that they're not going to get done on time.
Randy Pianin CEO, JAE Restaurant Group
Give employees and managers convenient access to payroll, time and attendance, benefits and other vital HR information — saving valuable time and encouraging engagement all around.
TAILORED SERVICE AND IMPLEMENTATION
ADP has extensive experience moving clients from UKG to ADP Workforce Now
We understand your needs upfront, provide an additional layer of support and provide continuous optimization of your HCM solution and organizational process refinement. Our goal is to enable you to achieve the business outcomes you intended to achieve when you invested in your HCM technology.
Easily connect ADP Workforce Now with hundreds of popular business software applications to support automation and efficiency. ADP's robust Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more. You can view the full list here.
Although UKG offers a marketplace, they do not offer a true e-commerce experience and only offer 369 partner applications.
With ADP Workforce Now, you get in-house implementation support right from the start. Our dedicated specialists can tailor the solution for your unique needs. And with over 75 years of experience, you can lean on our deep industry knowledge to help you navigate challenges that come your way.
ADP's expert service professionals train through an award-winning program. What's more? As an ADP client you will have access to continuous learning tools and training opportunities — from personalized learning at implementation to our myLearning@ADP course library, certifications, and more.
Unlike ADP, UKG leverages partners for implementation.
We know HR decision makers are faced with limited budgets and looking to prove ROI quickly. That's why ADP Workforce Now offers flexible options including unlimited monthly payroll runs with per employee per month pricing. See about our tiered packages to see which plan fits your business best.
UKG also offers a variety of plans.
Midsized and enterprise businesses need confidence that their payroll software is reliable, robust and intuitive for all users. ADP’s advanced solution automates payroll and allows for secure viewing of employee-level payroll and tax information from any device, anywhere. And with multi-state as well as global payroll capabilities, freelance and independent contractor pay abilities, and our native paycard, Wisely, ADP has the tools you need to continuously evolve.
UKG has multi-country payroll outsourcing.
From online recruitment with ZipRecruiter† to background checks for prospective hires, ADP has the modern, intuitive solutions midsized and enterprise businesses depend on. Our top-rated mobile app puts the tools you need at your fingertips.
UKG also has a mobile app.
Run reports quickly and get a single view of your workforce data. Choose from multiple prepackaged reports or easily create a custom view. You can access data from multiple ADP Workforce Now pages all in one place and easily add it to your report. Plus, you can even build charts and graphs to help you analyze the data and reveal trends.
ADP Workforce Now’s guided analytics experience makes it easy to answer common business questions and easily identify patterns and trends across HR, payroll, time and attendance, talent, and benefits. Benchmark your organization against others in your industry and geography with ADP's aggregated and anonymized peer data.
UKG does not have native reporting and analytics.
We deliver unmatched data insights that reveal critical business intelligence, patterns and trends, so you'll be ready to pivot for what comes next. With one source for all your payroll and HR data, our single-database solution can help your team quickly make sound decisions. Connect seamlessly to your existing tools and partners or hundreds of best-in-class, pre-integrated apps in the ADP Marketplace. And with our client success model that aligns with your business goals, we're accountable and invested in your growth and performance.
Switching to ADP is a breeze because we can support your switch at any time. You won't have to wait for a quarter or year-end to access the benefits of ADP. If you’re already processing payroll, having your employee data and required documents prepared will help ensure a smooth and rapid transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.
ADP offers several flexible options depending on your company's size as well as on its payroll and HR requirements, so you only pay for the plan you need. Compare packages to see which services and features fit your organization best.
You can rely on ADP's fast, friendly, and knowledgeable customer service representatives to support implementation and beyond. We provide live and online support including direct access to certified service professionals Mon-Fri, 8:00 a.m. to 5:30 p.m. in your local time zone. We also offer 24/7 access to our exclusive online client community to network and connect with over 50,000 ADP clients and our expert moderators.
HR leaders need the most capable tools and technology to succeed in today's changing
business environment. Choose confidently with helpful resources from ADP.
Tool
Guidebook
Demo
† For organizations with up to approximately 1,000 employees.
