What services are included in pricing?

Since a company's payroll requirements are based on its size as well as on its payroll and HR requirements, ADP offers several affordable options so you only pay for what your company truly needs. Compare packages for your business needs to decide which services fit best.

What kind of customer support does ADP offer?

ADP helps clients with implementation and answers to payroll issues or questions that arise with fast, friendly and knowledgeable customer service. We offer direct access to certified, experienced payroll professionals available 24/7. Clients can also email questions to the Payroll Center at any time.

Quote from a former Paycom client, Marcou Transporation Group: "The difference between Paycom and ADP is night and day"

ADP vs. Paycom:
Discover the difference

Q: Why choose ADP vs Paycom?

With ADP, we always deliver. Our user-friendly tools help make it easy to manage payroll and HR accurately in just a few clicks. Taxes, health benefits and retirement contributions are automatically calculated and deducted. Our single-database platform connects seamlessly to your existing tools and partners or hundreds of best-in-class, pre-integrated apps in the ADP Marketplace. And with more than 70 years of experience, we’re here for you with unmatched customer support, 24/7 when you need it.

Q: Is it easy to switch to ADP from my current payroll provider?

While some companies wait until the start of a new quarter or new year, ADP can support your switch anytime. If you’re already processing payroll, having your employee data and required documents ready will help ensure a smooth and efficient transition. Our helpful guidebook, Switching Payroll Providers Made Easy, can also be a resource for switching payroll.

People choose ADP because we adapt to your organization — not the other way around.

Flexible solutions designed to work the way you do
Seamless integrations without extra steps or workarounds
Dedicated support that’s always there when you need it
Powerful data to make strategic decisions, faster

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So, why do businesses choose ADP over Paycom?

While Paycom claims flexibility, ADP provides real, effective solutions that adjust to your business. With 75 years of trusted
experience, you can count on our unwavering support and data capabilities to help your organization thrive.

Flexibility

Sophisticated, adaptable solutions to meet your needs

Unlike rigid, one-size-fits-all systems, our technology is designed to adapt and grow with your organization, no matter its size or demands. Whether you’re scaling, entering new markets or addressing specific workforce needs, choosing ADP means avoiding single points of failure (a common pain point in more restrictive platforms). With us, you’re not just getting a tool — you’re getting a comprehensive solution built for whatever comes next.

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Animation displaying ADP Workforce Now features and dashboards for Payroll, HR Management, Reporting & Analytics, Benefits Administration, Talent Management, Time & Attendance, and Talent Acquisition

Integrations

Keep your favorite apps (even if they're not ours)

ADP's open ecosystem lets you integrate the tools you already use. Paycom doesn't offer open APIs or third-party integrations, which may limit the synchronization of your workflows. Seamlessly connect our solutions to the best technology for your organization while gaining access to top partners across industries. This increased compatibility means less manual work, greater efficiency and more time for what matters most—running your business.

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Service & Support

The proper level of support anytime you need it

Our flexible support model is built around your needs. More limited approaches may not offer the versatility needed to address complex service needs. Whether you need global payroll support or want to fully outsource HR, ADP has you covered with personalized, dedicated teams ready to assist. You’ll get quick resolutions and peace of mind, allowing you to focus on driving your business forward.

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Data & Insights

Empower your strategies with actionable insights

ADP delivers more than data: we provide real-time, tailored insights that help give you a competitive edge. Backed by the industry’s largest workforce dataset, informed by 42 million employee records, you can benchmark organizational performance, monitor key workforce metrics, make faster, data-driven decisions and more. Plus, our intuitive dashboards deliver the information you need most, keeping you one step ahead.

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42 million workers power our trusted insights

Why compromise with Paycom when you can conquer with ADP?

You deserve a platform that works the way you do. But don’t just take our word for it. Explore below to see how ADP’s flexibility,
integrations, support and data capabilities compare to Paycom’s offering.

Capabilities		Paycom¹
Full HR suite (HR, talent, time, benefits, payroll, recruitment and learning management)
Custom reporting: easily create custom reports by clicking on the fields you need, right from the page you're on
Insurance Services, e.g., workers’ comp, business and health*
Leader in Multi-Country Payroll (MCP) Solutions PEAK by Everest Group²
Employee discount program: for discounts on travel, wellness, entertainment and more
Freelance and contractor management platform and marketplace

Capabilities		Paycom¹
Industry-leading marketplace for third-party integrations that deliver a seamless customer experience
Online recruitment with ZipRecruiter Job Slots³
Best-of-breed partners across 17 solution categories and 9 industries
Instant access to secure APIs, tools and resources for IT teams and developers

Capabilities		Paycom¹
Global Payroll: over 140 countries supported	140	5
HR Outsourcing & Managed Services (payroll, HR and benefits)
Professional employer organization (PEO)
Employee solution center: phone support for employee questions
Professional services (for project support)
Personalized lifestyle benefits: Employees choose from 150+ services that fit their lifestyle needs
Personalized benefits decision support: Health & lifestyle preferences help create a best-fit recommendation
Managed payroll services

Capabilities		Paycom¹
Unmatched benchmarking and intelligence informed by 42M employees & over 1,100,000 clients for salary, overtime, turnover and organizational structure	140	5
Executive & manager insights: overtime, turnover risk and more delivered right to your mobile phone
Employee utilization dashboard
Diversity, equity & inclusion analytics dashboard, with a simple Q&A format and breakdowns by ethnicity, age, gender, disability or veteran status
Broker & accountant portal: Help your accountant and broker better serve you with secure access to your data

What Others Say

It's a fairly night and day change — we mainly moved for reporting, compliance, and overall usability and efficiency reasons, but many more have cropped up since. ... I've found [ADP] to be a product that can pretty much fit whatever need you have and go extremely deep while still being incredibly accessible for line managers and self-service users.

Dave Mazzarelli Human Resources Director, Flour Bakery

What Others Say

If someone’s considering buying ADP, I would not hesitate to tell them to do it. ADP has a product that will fit your business needs and will grow with you.

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Priscilla Lopez Corporate Payroll Manager, Marcou Transporation Group

What Others Say

ADP Workforce Now is far better than its competitors. It has greater functionality, stronger integration capabilities and is priced lower than the competition. We have used Ceridian, UltiPro and Paycom in the past and have found that ADP Workforce Now is easier for our team to use and it has more to offer than the other three.

Peter S. Gerard Peter S. Gerard VP of HR, Legal and Corporate Communication, Nautilus Hyosung America (Source: TrustRadius)

What Others Say

With Paycom, they were not very helpful and we always felt like we were given the run around. We were always transferred in a circle to try and get someone to help or answer our questions. The ADP reps have always been able to assist us and walk us through any issue we may have.

Deborah Martinez Accountant II, First Community Bank

What Others Say

Dave Mazzarelli Human Resources Director, Flour Bakery

What Others Say

Peter S. Gerard Peter S. Gerard VP of HR, Legal and Corporate Communication, Nautilus Hyosung America (Source: TrustRadius)

What Others Say

Deborah Martinez Accountant II, First Community Bank

What Others Say

Dave Mazzarelli Human Resources Director, Flour Bakery

Over 1.1 million clients count on ADP

With decades of expertise, ADP is uniquely positioned to help growing businesses stay agile while empowering their people. We’re constantly innovating so you can succeed — today and in the future.

Innovation

Over $1 billion⁴

Annual investment in HCM solution development, demonstrating ADP's commitment to innovation.

Accountability

75 years

For 75 years, ADP has offered expert oversight, security and protection.

Reach

140 countries

Our global HCM solutions are delivered across 140 countries.

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FAQs about ADP vs. Paycom

Our user-friendly tools help make it easy to manage payroll and HR accurately in just a few clicks. Taxes, health benefits and retirement contributions are automatically calculated and deducted. Our single-database platform connects seamlessly to your existing tools, or you can find hundreds of best-in-class, pre-integrated apps in the ADP Marketplace.

We can support your switch at any time, so you don't have to wait for a quarter or year-end to access the benefits of ADP. If you're already processing payroll, having your employee data and required documents ready will help ensure a smooth and efficient transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.

Yes! ADP Workforce Now is the hub of your business environment, connecting you to hundreds of leading software applications. ADP's Marketplace includes integrations with ERPs, accounting solutions, time-tracking tools, POS systems, productivity platforms and more to support your evolving needs. You can explore the full list of integrations here.

In contrast, Paycom does not offer a marketplace for third-party integrations.

ADP offers fast, friendly and knowledgeable support starting from implementation and continuing throughout your relationship. You get direct access to certified service professionals Monday through Friday, 8:00 a.m. to 5:30 p.m. local time, plus 24/7 access to an exclusive online client community of over 50,000 users. ADP’s support team, backed by 75 years of experience, is trained through an award-winning program and provides personalized assistance, continuous learning tools, and expert guidance.

Paycom, founded in 1998, also offers dedicated customer support but without ADP’s extensive resources or decades of expertise.

ADP's payroll software is designed to be both robust and easy to use. It allows you to manage complex payroll quickly, with features like automated processing, employee-level tax info access, and global payroll capabilities. ADP also supports freelance and contractor payments and offers the Wisely paycard for flexible pay options.

Paycom, on the other hand, does not offer freelance/contractor management or a marketplace for partner integrations.

Yes! ADP Workforce Now integrates 401(k) plans directly with payroll, making benefits management seamless. Through ADP's affiliate, Automatic Data Processing Insurance Agency, Inc. (ADPIA®)*, you also have access to workers' compensation and business and group health insurance tailored to your business needs.

In contrast, Paycom does not offer insurance or retirement plan solutions.

ADP offers flexible pricing options tailored to your company's size and HR needs, so you only pay for what you use. With ADP Workforce Now, you can run unlimited monthly payrolls using a per-employee, per-month pricing model. Explore our tiered packages to find the best fit for your business.

In contrast, Paycom charges customers per payroll run, which can increase costs as your business grows.

Comparing HR providers?

Find out why more leaders are choosing ADP Workforce Now.

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*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.

1. Information based on ADP internal research and is accurate as of October 11, 2024 and is subject to change.
2. Leader Multi-Country Payroll (MCP) Solutions (2013–2023) PEAK by Everest Group.
3. For organizations with up to approximately 1,000 employees.
4. Source: ADP FY24 10-K

ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Paycom.

ADPIA is a registered trademark of ADP, Inc.

ADP vs. Paycom:
Discover the difference

So, why do businesses choose ADP over Paycom?

Sophisticated, adaptable solutions to meet your needs

Keep your favorite apps (even if they're not ours)

The proper level of support anytime you need it

Empower your strategies with actionable insights

Get the full facts: ADP vs. Paycom