Quote from a former Paycom client, Marcou Transporation Group: "The difference between Paycom and ADP is night and day"

ADP vs. Paycom:Discover the difference

People choose ADP because we adapt to your organization — not the other way around.

  • Flexible solutions designed to work the way you do
  • Seamless integrations without extra steps or workarounds
  • Dedicated support that’s always there when you need it
  • Powerful data to make strategic decisions, faster

So, why do businesses choose ADP over Paycom?

While Paycom claims flexibility, ADP provides real, effective solutions that adjust to your business. With 75 years of trusted experience, you can count on our unwavering support and data capabilities to help your organization thrive.

Flexibility

Sophisticated, adaptable solutions to meet your needs

Unlike rigid, one-size-fits-all systems, our technology is designed to adapt and grow with your organization, no matter its size or demands. Whether you’re scaling, entering new markets or addressing specific workforce needs, choosing ADP means avoiding single points of failure (a common pain point in more restrictive platforms). With us, you’re not just getting a tool — you’re getting a comprehensive solution built for whatever comes next.

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Animation displaying ADP Workforce Now features and dashboards for Payroll, HR Management, Reporting & Analytics, Benefits Administration, Talent Management, Time & Attendance, and Talent Acquisition

Integrations

Keep your favorite apps (even if they're not ours)

ADP's open ecosystem lets you integrate the tools you already use. Paycom doesn't offer open APIs or third-party integrations, which may limit the synchronization of your workflows. Seamlessly connect our solutions to the best technology for your organization while gaining access to top partners across industries. This increased compatibility means less manual work, greater efficiency and more time for what matters most—running your business.

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ADP logo surrounded by third-party partner logos: Sage, Quickbooks, ADP Marketplace, ClearCompany, ZipRecruiter, Workday, Xero, ADP API Central, WEX, Rightworks, ZayZoon

Service & Support

The proper level of support anytime you need it

Our flexible support model is built around your needs. More limited approaches may not offer the versatility needed to address complex service needs. Whether you need global payroll support or want to fully outsource HR, ADP has you covered with personalized, dedicated teams ready to assist. You’ll get quick resolutions and peace of mind, allowing you to focus on driving your business forward.

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10+ years average ADP client tenure

Data & Insights

Empower your strategies with actionable insights

ADP delivers more than data: we provide real-time, tailored insights that help give you a competitive edge. Backed by the industry’s largest workforce dataset, informed by 42 million employee records, you can benchmark organizational performance, monitor key workforce metrics, make faster, data-driven decisions and more. Plus, our intuitive dashboards deliver the information you need most, keeping you one step ahead.

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42 million workers power our trusted insights

Over 1 million clients count on ADP

With decades of expertise, ADP is uniquely positioned to help growing businesses stay agile while empowering their people. We’re constantly innovating so you can succeed — today and in the future.

Innovation

Over $1 billion4

Annual investment in HCM solution development, demonstrating ADP's commitment to innovation.

Accountability

75 years

For 75 years, ADP has offered expert oversight, security and protection.

Reach

140 countries

Our global HCM solutions are delivered across 140 countries.

FAQs about ADP vs. Paycom

Why should my business choose ADP over Paycom?

Our user-friendly tools help make it easy to manage payroll and HR accurately in just a few clicks. Taxes, health benefits and retirement contributions are automatically calculated and deducted. Our single-database platform connects seamlessly to your existing tools, or you can find hundreds of best-in-class, pre-integrated apps in the ADP Marketplace.

Is it easy to switch to ADP from my current provider?

We can support your switch at any time, so you don't have to wait for a quarter or year-end to access the benefits of ADP. If you're already processing payroll, having your employee data and required documents ready will help ensure a smooth and efficient transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.

Does ADP offer third-party integrations? How does it compare to Paycom?

Yes! ADP Workforce Now is the hub of your business environment, connecting you to hundreds of leading software applications. ADP's Marketplace includes integrations with ERPs, accounting solutions, time-tracking tools, POS systems, productivity platforms and more to support your evolving needs. You can explore the full list of integrations here.

In contrast, Paycom does not offer a marketplace for third-party integrations.

What kind of customer support does ADP offer, and how does it compare to Paycom?

ADP offers fast, friendly and knowledgeable support starting from implementation and continuing throughout your relationship. You get direct access to certified service professionals Monday through Friday, 8:00 a.m. to 5:30 p.m. local time, plus 24/7 access to an exclusive online client community of over 50,000 users. ADP’s support team, backed by 75 years of experience, is trained through an award-winning program and provides personalized assistance, continuous learning tools, and expert guidance.

Paycom, founded in 1998, also offers dedicated customer support but without ADP’s extensive resources or decades of expertise.

How does ADP handle complex payroll, and how does it compare to Paycom?

ADP's payroll software is designed to be both robust and easy to use. It allows you to manage complex payroll quickly, with features like automated processing, employee-level tax info access, and global payroll capabilities. ADP also supports freelance and contractor payments and offers the Wisely paycard for flexible pay options.

Paycom, on the other hand, does not offer freelance/contractor management or a marketplace for partner integrations.

Does ADP offer integrated benefits solutions, and how does it compare to Paycom?

Yes! ADP Workforce Now integrates 401(k) plans directly with payroll, making benefits management seamless. Through ADP's affiliate, Automatic Data Processing Insurance Agency, Inc. (ADPIA®)*, you also have access to workers' compensation and business and group health insurance tailored to your business needs.

In contrast, Paycom does not offer insurance or retirement plan solutions.

How user-friendly is ADP's technology, and how does it compare to Paycom?

ADP provides modern, intuitive solutions like online recruitment with ZipRecruiter and background checks to streamline your hiring process. With ADP's top-rated mobile app, you can manage everything from anywhere, keeping up with the speed of business.

Paycom, however, does not offer ZipRecruiter job slots.

What services are included in ADP's pricing, and how does it compare to Paycom?

ADP offers flexible pricing options tailored to your company's size and HR needs, so you only pay for what you use. With ADP Workforce Now, you can run unlimited monthly payrolls using a per-employee, per-month pricing model. Explore our tiered packages to find the best fit for your business.

In contrast, Paycom charges customers per payroll run, which can increase costs as your business grows.

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*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.

1. Information based on ADP internal research and is accurate as of October 11, 2024 and is subject to change.
2. Leader Multi-Country Payroll (MCP) Solutions (2013–2023) PEAK by Everest Group.
3. For organizations with up to approximately 1,000 employees.
4. Source: ADP FY24 10-K

ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Paycom.

ADPIA is a registered trademark of ADP, Inc.