ADP vs. Paycom
See why ADP’s all-in-one, cloud-based solution beats Paycom.
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- ADP vs. Paycom
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See how ADP stacks up against Paycom
When comparing ADP to Paycom, you'll find an All-in-One cloud based HCM platform.
But here's how ADP Workforce Now is simply better.
| Capabilities |  |
Paycom1 |
|---|---|---|
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Optimize your investment with an award-winning, all-in-one HR suite |
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| Full HR suite (HR, talent, time, benefits, payroll, recruitment, and learning management) |  |
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| Online recruitment with ZipRecruiter Job Slots2 | |
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| Custom reporting: easily create custom reports by clicking on the fields you need, right from the page you're on | |
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| Insurance Services e.g. workers’ comp, business and health* | |
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| 401(k) and retirement services | |
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| Leader in Multi-Country Payroll (MCP) Solutions PEAK by Everest Group3 | |
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| Global Payroll: countries supported | 140 | 5 |
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Timely data-driven insights |
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| Diversity, equity & inclusion analytics dashboard, with a simple Q&A format, and breakdowns by ethnicity, age, gender, disability, or veteran status | |
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| Comprehensive and up-to-date benchmarking and intelligence informed by 42M employees & over 1,000,000 clients for salary, overtime, turnover and organizational structure | |
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| Unmatched benchmarking and intelligence informed by 41M employees & over 1,000,000 clients for salary, overtime, turnover and organizational structure | |
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| Employee utilization dashboard | |
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| Industry-leading marketplace for third-party integrations that deliver a seamless customer experience | |
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| Best-of-breed partners across 17 solution categories and 9 industries | |
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| Instant access to secure APIs, tools, and resources for IT teams and developers | |
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PEO & Managed Services |
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| HR Outsourcing & Managed Services (payroll, HR, and benefits) | |
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| Professional employer organization (PEO) | |
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| Employee solution center: phone support for employee questions | |
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| Professional services (for project support) | |
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Employee experience and engagement |
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| Personalized lifestyle benefits: Employees choose from 150+ services that fit their lifestyle needs | |
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| Personalized benefits decision support: Health & lifestyle preferences help create a best-fit recommendation | |
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| Employee discount program: for discounts on travel, wellness, entertainment and more! | |
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Unique features |
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| Freelance and contractor management platform and marketplace | |
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| Managed payroll services | |
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| Broker & accountant portal: Help your accountant and broker better serve you with secure access to your data | |
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WHAT OTHERS SAY
We switched from Paycom because our company needed a more robust solution. We are grateful for ADP - it has wonderful features like payroll tracking, clocking in, and more.
Jordan Marturano Director of Marketing, ProGrin Dental (Source: G2)
WHAT OTHERS SAY
ADP Workforce Now is far better than its competitors. It has greater functionality, stronger integration capabilities and is priced lower than the competition. We have used Ceridian, UltiPro and Paycom in the past and have found that ADP Workforce Now is easier for our team to use and it has more to offer than the other three.
Peter S. Gerard Peter S. Gerard VP of HR, Legal and Corporate Communication, Nautilus Hyosung America (Source: TrustRadius)
WHAT OTHERS SAY
Overall, the ADP solution has all the parts our business needs, from timecards to scheduling and DSP support. Recent ADP technology upgrades are big for us. With ADP, it’s just really simple.
Tina Kehagias Owner, BTK Rush Headquarters
WHAT OTHERS SAY
I would be really stressed out right now if Paycom was my only solution to handle my workforce. ADP does an outstanding job. Compared to Paycom, ADP is a dream.
Tina Porter Operations Fleet Manager, Venus Logistics
WHAT OTHERS SAY
With Paycom, they were not very helpful and we always felt like we were given the run around. We were always transferred in a circle to try and get someone to help or answer our questions. The ADP reps have always been able to assist us and walk us through any issue we may have.
Deborah Martinez Accountant II, First Community Bank
WHAT OTHERS SAY
It's a fairly night and day change — we mainly moved for reporting, compliance, and overall usability and efficiency reasons, but many more have cropped up since. ... I've found [ADP] to be a product that can pretty much fit whatever need you have and go extremely deep while still being incredibly accessible for line managers and self-service users.
Dave Mazzarelli Human Resources Director, Flour Bakery
Employee and manager self-service made easy with ADP's top-rated mobile app
Give employees and managers convenient access to payroll, time and attendance, benefits and other vital HR information — saving valuable time and encouraging engagement all around.
Why ADP is the leading choice over Paycom
Integration
A complete set of third-party integrations
Consider ADP Workforce Now the heart of your business environment, connecting you to hundreds of leading business software applications to support your evolving needs. ADP's world-class Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more. You can view the full list here.
Paycom does not have a marketplace.
Customer Service
Dedicated support† through implementation and beyond
ADP Workforce Now provides in-house implementation support from a team of experts who know how to optimize the solution for your unique needs. And with 75 years of experience, we’re an industry leader for a reason — our experienced client service specialists provide deep knowledge and expertise to help protect and support your business.
Our expert service professionals train through an award-winning program. What's more? As an ADP client you will have access to continuous learning tools and training opportunities — from personalized learning at implementation to our myLearning@ADP course library, certifications, and more.
Paycom was founded in 1998 and also offers dedicated customer support.
Pricing
Spend less and get more
In these times, HR decision makers are looking to drive greater value to businesses, so we’re here with the flexible options you need. With ADP Workforce Now, you can run unlimited monthly payrolls with per employee per month pricing. Learn about our tiered packages to see which plan fits your business best.
Paycom charges customers per payroll run.
Payroll
Manage and run complex payroll in minutes with ADP
Payroll software should be robust and intuitive for all users. ADP’s automated solution makes it easy to process payroll and view employee-level payroll and tax information from any device, anywhere. And with global payroll capabilities, freelance and contractor pay abilities, and our native paycard, Wisely, ADP has the tools you need as your business grows.
Paycom does not offer freelance/contractor management or a marketplace for partner integrations.
Benefits
Get an all-in-one solution with the right mix of benefits
We make 401(k) plans easy with ADP Workforce Now’s comprehensive plan integration with payroll. Automatic Data Processing Insurance Agency, Inc. (ADPIA®)*, an ADP® affiliate, also provides easy access to impactful insurance and benefits solutions. Let ADPIA help you explore, secure and manage the right workers’ compensation, business and group health insurance based on your unique needs.
Paycom lacks insurance or retirement plan solutions.
HR Tools
User-friendly technology
From online recruitment with ZipRecruiter to background checks for prospective hires, ADP has the modern, intuitive solutions you need to keep up with the speed of business today. Our top-rated mobile app puts the tools you need at your fingertips.
Paycom does not offer ZipRecruiter job slots.
Top FAQs about ADP vs. Paycom
Why choose ADP vs Paycom?
Our user-friendly tools help make it easy to manage payroll and HR accurately in just a few clicks. Taxes, health benefits and retirement contributions are automatically calculated and deducted. Our single-database platform connects seamlessly to your existing tools and partners or hundreds of best-in-class, pre-integrated apps in the ADP Marketplace. And for more than 70 years, we’ve been there for our customers with exceptional support.
Is it easy to switch to ADP from my current payroll provider?
We can support your switch at any time so you don't have to wait for a quarter or year-end to access the benefits of ADP. If you’re already processing payroll, having your employee data and required documents ready will help ensure a smooth and efficient transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.
What services are included in pricing?
Since a company's payroll requirements are based on its size as well as on its payroll and HR requirements, ADP offers several affordable options so you only pay for what your company truly needs. Compare packages for your business needs to decide which services fit best.
What kind of customer support does ADP offer?
ADP delivers fast, friendly, and knowledgeable service starting with implementation and throughout our partnership. We offer live and online support including direct access to certified service professionals Mon-Fri, 8:00 a.m. to 5:30 p.m. in your local time zone. We also offer 24/7 access to our exclusive online client community to network and connect with over 50,000 ADP clients and our expert moderators.
Getting started with choosing a new
HR and payroll service provider?
HR leaders need the most capable tools and technology to succeed in today's changing
business environment. Choose confidently with helpful resources from ADP.
Tool
HR evaluation tool: Best practices self-assessment
Guidebook
9 tips for evaluating payroll providers
Demo
Experience superior HR tech
1. Information based on ADP internal research and is accurate as of October 11, 2024 and is subject to change.
2. For organizations with up to approximately 1,000 employees.
3. Leader Multi-Country Payroll (MCP) Solutions (10 years) PEAK by Everest Group.
*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.
ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Paycom.
ADPIA is a registered trademark of ADP, Inc.